Seven Hills Women's Health Centers Frequently Asked Questions

Did my providers’ practice name change? 

Seven Hills Women’s Health Centers has been part of Axia Women’s Health since March of 2020 and now you will see this reflected more prominently in our branding and patient communications. Axia Women’s Health is one of the nation’s largest independent women’s health care groups, and our providers share a common vision of improving health care for women. While you may notice an updated look, we are still the same team, devoted to providing quality, compassionate care for the women we serve.

Did the website change? 

Yes, our new digital home is axiawh.com and all our Seven Hills locations and provider information is found when you select your zip code and care center. Please visit our new website to see the many resources that are provided.   

How do I access my Patient Portal? 

You can go to your patient portal by clicking patient portal at the top navigation bar on the new website and selecting your state and care center.    You can continue to log on to your existing patient portal as you always have.  If you don’t have a patient portal and are interested, please reach out to your care center or call 513-721-3200, extension 0, to receive an emailed invitation link. 

Can I pay my bill online? 

Yes, just go to the Pay Bill at top navigation bar on Axiawh.com website and select your state and care center to see your options to pay.  There are the same three options to pay:  through your portal, with an online bill code, and Care Credit.  If you have billing questions, please contact our billing team at (800) 355-0913.  

Will this affect accepted insurance? 

This will not affect accepted insurance plans. It may be helpful to know that while we are branded Axia Women’s Health, our legal entity name is now Seven Hills OB-GYN Associates/Regional Women’s Health Group. This may, at times, appear on insurance-related documents and/or directories. 

How can I access my medical records? 

Your medical records will be maintained by Axia Women’s Health.   We have partnered with MediCopy to fulfill your Release of Information requests. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations concerning release of medical information. To request your medical records please fill out the Authorization for the Release of Medical Records form using one of the options below:

Authorization for the Release of Medical Records – Complete Online

Authorization for the Release of Medical Records – Print & Download  |  en Español

 

Patients can request copies of their medical records at no cost, but delivery fees apply for postage! Please provide an email address on the authorization to expedite the process and delivery method. Records sent via email or to another provider are complimentary. Requests are completed within two (2) business days after receipt by MediCopy.

If you have any questions, please contact MediCopy: Online Chat: MediCopy.net | Phone: 866-587-6274  Email: [email protected]

Does this mean my provider will change? 

Your physician, and other care providers, will remain the same. 

Can I opt out of receiving future patient emails? 

You have the right as a patient to opt out of receiving future emails, however we will be using this as a primary way of communicating important information to you about our practice.  Please click the unsubscribe link at the bottom of the newsletter.